Security

Security

Our goal is to protect the entire business ecosystem: clients, customers and employees.

A single contact carries lots of information between your company and your customers. Security and data privacy are essential parts of our culture.

To protect our clients’ security, we constantly adapt to technology, monitor risks and threats, and comply with international regulations on data privacy.

Developing a holistic approach

For many years, our clients have trusted Teleperformance as experts in security. We constantly adapt to technology and trends, monitor risks and threats, comply with international regulations on data privacy, and seek new ways to guarantee our clients’ security. Teleperformance is the worldwide leader in omnichannel customer experience management.

We operate in every major business vertical in every region of the world. This allows us unique insights into the realm of data security and data privacy.

We have a holistic approach in identifying and mitigating risks, with a strong people-focused foundation. Our security professionals include CISSP (Certified Information Systems Security Professional), CFE (Certified Fraud Examiner), CISA (Certified Information Systems Auditor), ISO Certified Lead Auditor, and PMP (Project Management Professional) Manager.

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TP is a member of the following Data Security Organizations:

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Recent Awards for Security Practices:

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"Teleperformance has added innovation to contact center security that often surpasses the client’s internal security controls for fraud prevention and early detection. In short, for companies that absolutely require the highest degree of data and customer information security, Teleperformance is indisputably the industry leader."

 

Michael DeSalles, Principal Analyst, Frost and Sullivan

PCI-DSS


ISO 27001:2013


SOC Type I and Type II


BCR as a Data Controller and Data Processor

In this digital age, it has never been so important to have a safe and seamless omnichannel customer experience.

Contact us

In this digital age, it has never been so important to have a safe and seamless omnichannel customer experience.

Contact us
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